Privacy Policy

Kahkee (Jiangsu) Advanced Materials Co., Ltd. (“Our company” or “Kahkee Material”) understands the importance of privacy and is committed to protecting your personal information in accordance with the law. Please read and understand this Privacy Policy (“Policy”) before submitting your personal information to us. This Policy applies to the Kahkee Material website, products, and services that display or link to this Privacy Policy.

This Policy explains how Kahkee Material processes your personal information, including how we collect, use, store, share, transmit, and protect your personal data, as well as your legal rights. The Policy may not cover all potential data processing scenarios; specific products or services may have additional or supplementary statements regarding data processing.

1. Information We Collect
Based on your interactions with us, we may collect the following types of personal information:
(1) Information You Provide Actively:
 Information provided during registration, queries, product or service purchases, participation in activities, etc., including but not limited to name, contact details, email address, job title, company name, etc.
 Other information you submit during interactions with us, such as feedback, comments, or technical support requests.
(2) Information We Collect Automatically:
 When you use our website or services, we may automatically collect information through technologies such as cookies, log files, and pixel tags, including:
– Device information: e.g., IP address, device type, operating system, browser type, language preferences, etc.
– Usage information: e.g., access time, pages visited, click behavior, time spent on pages, etc.
(3) Information From Third Parties:
Within the legal framework, we may obtain your information from legitimate third-party sources, such as public databases, partners, or social media (with your consent).

2. How We Use Your Information
We may use your information for the following purposes:
(1) Provide Services:
 To register accounts, verify identity, provide customer support, and deliver the products and services you require.
(2) Optimize User Experience:
 To improve our products and services, analyze user behavior and preferences, and optimize website performance.
(3) Marketing and Promotion:
 With your explicit consent, send you information about products, services, and promotions that may interest you (you may unsubscribe at any time).
(4) Compliance with Laws and Regulations:
 To fulfill legal obligations, resolve disputes, enforce contracts, or protect your legal rights and public interests.

3. How We Share Your Information
We may share your personal information in the following situations:
(1) With Service Providers:
 We may share your personal information with third-party service providers to assist us in offering certain services (e.g., payment processing, logistics, technical support). We ensure that these providers only use your information within authorized limits and take necessary confidentiality and security measures.
(2) With Affiliates:
 For specific purposes, we may share your personal information within the Jia Geng Special Materials affiliate network, such as preventing duplicate registrations or providing consistent customer service.
(3) Legal Requirements:
 We may disclose your personal information when required by laws, regulations, or government authorities, such as to cooperate with law enforcement, respond to legal processes, or protect public interests.
(4) Merge and Transfers:
In the event of company mergers, reorganizations, bankruptcies, or asset transfers, if personal information is involved, we will notify you and ensure the new party adheres to this Policy.

4. Cross-Border Data Transfer
As we operate globally, your personal information may be transferred to and processed in countries or regions outside of China. When cross-border data transfer occurs, we will ensure that appropriate protective measures are in place, such as entering into standard contractual clauses or complying with privacy protection frameworks, in accordance with applicable laws (e.g., the Personal Information Protection Law, GDPR).

5. How We Protect Your Information
Kahkee Material values the security of your personal information. We are committed to safeguarding your data by taking reasonable technical and management measures to prevent unauthorized access, leakage, tampering, or loss. These measures include, but are not limited to:
– Data encryption transmission (e.g., HTTPS)
– Access control and permission management
– Security audits and vulnerability patching mechanisms
Despite our efforts, no security system is entirely risk-free. Therefore, we cannot guarantee absolute security of your information. If a breach occurs, we will notify you and report it to the regulatory authorities as required by law.

6. Handling of Children’s Personal Information
Our website, products, and services are intended for adults. Minors are not allowed to create user accounts. If we discover that a minor has provided personal information, we will delete it promptly.

7. Data Storage and Retention
We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless otherwise required by law or authorized by you for an extended retention period. The criteria for determining data retention include:
– Time needed to provide services
– The longer retention period agreed upon by the user
– Mandatory retention requirements in laws, regulations, or contracts
Once your personal information is no longer necessary, we will delete or anonymize it.

8. Your Rights
Under applicable laws and regulations, you have the following rights regarding your personal information:
– Right to Access: You have the right to access the personal information we hold about you and obtain related copies.
– Right to Rectify: You have the right to request correction of inaccurate or incomplete personal information.
– Right to Erasure: Under certain circumstances, you can request deletion of your personal information, such as when it is no longer necessary or you withdraw consent.
– Right to Restrict Processing: In specific situations, you can request that we restrict processing of your personal information.
– Right to Data Portability: You have the right to obtain your personal information in a structured, commonly used, machine-readable format, or request that we transmit it directly to a third party (where technically feasible).
– Right to Withdraw Consent: For personal information processed based on your consent, you may withdraw that consent at any time.
– Right to Object: You can object to our processing of your information based on legitimate interests, including for direct marketing purposes.

9. Cookies and Tracking Technologies
We may use cookies and similar technologies to collect your information to optimize the user experience and analyze usage trends. You can manage or disable cookies through your browser settings, but doing so may impact the functionality of some features.

10. Contact Us
If you have any questions, comments, or complaints about this Policy, or wish to exercise your privacy rights, please contact us at:

Kahkee (Jiangsu) Advanced Materials Co., Ltd.
Hotline: 0523-82866665
Email: sales-kahkee@kahkee-tech.com
Address: No. 38, Century Avenue, Jiulong Town, Hailing District, Taizhou City, Jiangsu Province, China, 22530011. Policy Updates
We may update this Policy from time to time to reflect changes in legal requirements or our services. The updated Policy will be posted on this page, with the update date indicated. We recommend that you review this page periodically to stay informed.

Last Updated: January 6, 2025